Why Work at Constantia
While we know that wisdom comes with six decades of carefully studied experience, it means nothing without a mind hungry for new knowledge. We will remain a company of people who seek out new ways of doing things while not losing sight of the old.
We are obsessed with detail. It’s because we believe that taking care of detail so often makes all the difference. It’s a properly knotted tie. It’s a perfectly prepared cup of tea. It’s in a warmly presented handshake and remembering someone’s name – whether you saw them yesterday or a decade ago. It’s in knowing your next appointment will be expecting a thorough meeting, but would appreciate their favourite newspaper left for them in the reception area beforehand. And it’s in preparing a contract on time, but knowing what the right hour is to present it.
To our mind, there are three things that set us apart from our competitors and continues to drive our business forward. First and foremost is our people. As a service business, we realised that it is the commitment, skills and vision of our people that sets us apart. Our people are highly skilled at what they do and always have one eye on the horizon. Not everyone in the organisation can have the most prestigious job, but everyone can take their role seriously and do it well.
We spend a considerable amount of effort ensuring our continued agility. Because of the pace at which business moves, only the most nimble companies stay ahead of the pack. We will keep succeeding because we are able to swiftly develop unique services and tailor-made innovation.
Yet you can’t be nimble without strongly believing in simplicity. Our systems have been created with efficiency in mind. That means all our systems actually work, work fast and work well. This has been particularly important in the context of the insurance industry’s increasingly tight regulatory framework.
What is the real point of having these highly skilled people and agile way of doing business and simple systems to ensure our business gets done well? It means all of us accept a responsibility to look further. At Constantia we never lose sight of the larger vision. We never stop looking for new opportunities. And that is what we mean by “insurance made personal”.