"Customer satisfaction is an integral part of the InsureAfrica Group culture."

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We appreciate our clients bringing their concerns to our attention. It allows us to enhance the service excellence that we at Insure-Africa Group aspire to bring to you as a valued client.

In terms of the Financial Advisory and Intermediary Services Act (FAIS, Act 37 of 2002), every Financial Services Provider(FSP), authorised to provide financial advice and/ or intermediary services to clients, have the duty to offer clients a formal process to resolve complaints.

Customer satisfaction is an integral part of the InsureAfrica Group culture and we appreciate our clients bringing their concerns to our attention. By doing so, it will not only allow us to correct defective service delivery, but most importantly allow us to enhance the service excellence that we at InsureAfrica Group aspire to bring to you as a valued client.


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Alternatively, you can contact us at:
+27 (11) 615-0171

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