"Why not let us help you?"
FRUSTRATED AT MEDICAL AID NON-PAYMENT?
Are you often puzzled – or even angry – when you receive a notification from your medical aid to say that a claim has not been paid? Quite often a mistake has been made and it is not easy to know whether this is the case. Why not let us help you? We can tell quickly whether the claim should have been paid.
Do you understand the ins and out of Prescribed Minimum Benefits (PMB's) for example? Or what is meant by “non-payment gap”? Do you know which benefit your claim should have been paid out of? Is your Medical Scheme paying out your savings correctly?
We can sort these issues out quickly – and, if an error has been made either by your doctor (on the invoice) which is preventing payment from happening properly, or by your medical aid, we will approach them and get the problem sorted out for you.